About Our Online Store
When you click on the Order Now button, you will be taken to Xponent's online store which is hosted by
the payment processor Kagi.com. Since 1994, Kagi has provided online shopping for software and physical products from thousands of
vendors and distributors. Kagi provides a secure (https) shopping experience that accepts all major credit cards,
PayPal, and other forms of payment, including purchase orders. Kagi collects and makes payment for applicable USA state sales tax as well as EU and UK VAT.
Software Licenses are delivered real-time during purchase transaction
so no waiting to receive them via e-mail(which is also sent) if payment is made by card or Paypal. For other payment methods, the license is emailed upon receipt of payment.
To use a PO, select the Purchase Order option and you will receive a printable invoice for your purchasing department.
Your software license is provided with instructions and the URL for downloading the licensed version (the trial does not covert to the licensed
version). Be sure to include an e-mail address for receiving notices about updates, which are free for the first twelve months.
You are entitled to a full refund when requested within 30 days of purchase if you are not completely satisfied with our software for any reason.
An upgrade is a newer version of the software that may include performance enhancements, new features, and/or bug fixes.
Our software license entitles you to all bug fix updates and upgrades for twelve months following purchase.
Customers that purchased a license within the prior twelve months, either at full price or an upgrade, are eligible to purchase the then current upgrade
at the discount price. When an upgrade is released, customers are notified by e-mail containing instructions for obtaining the update.
If you are a reseller you must be approved prior to purchase as stated in the Xponent Software License Agreement.
We can provide you with a customized license that contains the name of your customer's
company, instead of the purchaser name, along with the name of your company as the reseller.
Thus, when the purchased application displays the licensee in Help About, something like the following is
displayed: Licensed to General Products (Reseller: Software Direct). Note that if the quantity ordered is greater than one, the above
process is applied to each license key generated.
Prior to purchase please send us an email containing:
1. The end user company name.
2. Your company name.
3. Your company email address that will be entered on the billing information page at the online store when the purchase is made. This is
the address where your purchase confirmation will be sent.
We will create an account for you and notify you when ready for use. This procedure must be followed for each purchase.